Keep up the good work. Received shoes sooner than expected and you make returns super easy !!! Watch This Video. I emailed the company and no reply. Read real customer ratings and reviews or write your own. Great product and great service. Salaries posted anonymously by Tennis Express employees. Read Review--No. Glassdoor has 58 Tennis Express reviews submitted anonymously by Tennis Express employees. Indoor Tennis in North Bend on YP.com. Glassdoor gives you an inside look at what it's like to work at Tennis Express, including salaries, reviews, office photos, and more. … I dont trust them.. still waiting for order after 6 weeks.. You can call Tennis Express at (713) 435-4800 phone number, write an email, fill out a contact form on their website www.tennisexpress.com, or write a letter to Tennis Express, 10770 Westheimer Rd, Houston, Texas, 77042, United States. Tennis Express has been in operation for 20 years and has been recognized as one of the national success stories from multiple organizations. A typical day at work will include customer service and team building. no reply. An individual posting a Passive review also doesn’t have to publicly display who they are, so it’s much easier for an angry customer to leave negative reviews about a business with little consequence to their image, but potentially fatal consequences to the business they’re reviewing. When i returned they only gave ma a partial refund. Request More Information About Shopper Approved, Welcome to Tennis Express, where we know tennis. All rights reserved. I also can't get any updates on my order. This is typically the case when Passive reviews are collected. They harass you. I returned my racket on Aug 22, they confirmed that the received the package, then no answer. I don't believed tennis express said they can't do anything once package has sent, that's horrible! - If the company has a small number of ratings that are mostly negative, then they are likely Passive reviews and provide the least accurate picture of the company. This is the Tennis Express company profile. Its August 14th now and neither they answer to calls nor have a clue on status on order. It has been "stuck" at a UPS facility 15 minutes from me for the past week and I cannot reach anyone Tennis Express via email, phone or online chat. If you want to learn more about our cookie policy click here. With Expedia, enjoy free cancellation on most San Juan Islands Hotels with Tennis Courts! very good. I’ve suffered from tennis elbow for three years now. See reviews, photos, directions, phone numbers and more for the best Tennis Equipment & Supplies in Redmond, WA. The online chat has been telling me that an agent will be "available in 1 minute and 25 seconds" for the past 15 minutes. 52 reviews for Tennis Warehouse, rated 1.00 stars. but how Alessio Boca Raton Miami work. Tennis Express Reviews. No update, no info, No email, no apology. I can't express how helpful Melanie was in guiding me through this process and what it means to me. Jack shoe dep and Manuel “Manny” return dep AWESOME experience, Kept credit card payment without sending racket…, no refund, no one reply back text for 2 days. UPS tracking shows the order was not delivered. Tennis Express reviews (www.tennisexpress.com): Trouble placing a basic order for shoes. I … Verified Buyer. We're located in Houston, Texas. Specs. These are most likely Active reviews and provide the most accurate picture of the company. Shop at Tennis Express, the best online tennis store with a wide selection of tennis equipment & gear and 2-Day Free Shipping on orders over $50. All content is posted anonymously by employees working at Tennis Express. See reviews, photos, directions, phone numbers and more for the best Tennis Courts in North Bend, WA. and they wont answer phone or email. Horrible customer service takes forever to get through. I would have never ordered from this company if I knew how crappy the stringing on their racquets is and that there is zero customer service. Our team of specialists is here to help you get the most out of your game. Thank you for such a awesome experience Jack and Manuel “Manni”Will return soon to Tennis express. Read Review--No. Not only do Active reviews verify that the reviewer has actually made a purchase from the company, but they invite ALL paying customers to share their feedback and experiences, whether good or bad. Read Review--No. A free inside look at company reviews and salaries posted anonymously by employees. Tennis express then sends me a note and says they are going to charge and extra $35 for shipping because the order is a large order. Compare. However, when Active reviews are collected, the average star-rating tends to be much higher and a lot more accurate, because all customers are equally invited to share their experience. are reviews that can be submitted by anyone; many times, without confirmation of a purchase or verified use of a product, service, or even the company. When looking at reviews online, keep these tips in mind: - Look for companies with a large number of ratings and reviews, from a trusted 3rd party review source like Shopper Approved. I’ve tried a bunch of different ‘arm friendly’ frames. © 2020 Trustpilot, Inc. All rights reserved. Tried to contact to extend demo by phone and email and no responses. My emails to them are returned undeliverable to their customer service team over 12 times. I love Tennis Express! NEW Head IG Speed 26 Junior Prestrung Tennis Racquet $59.95. ... Tennis Round is an online tennis portal for connecting tennis players for social and competitive player-to-player tennis matches. Plus they always have great sales that helps to make often-expensive tennis gear a little more affordable. Send demo racquets back with a response that they were received. See reviews, photos, directions, phone numbers and more for Tennis Express locations in Redmond, WA. Sam currently works at Tennis Express on the Content Marketing team. Our team of specialists are here to help you get the most out of your game. I ordered a racket 9/2 for delivery 10/2. 8. I've given them three chances on different orders over the past six months. Both gentlemen represent your company well. The problem is, unless you know the difference, you could be making buying decisions based on really bad information. As a tennis fanatic, it's so great to have all of my tennis gear options in one place. No. So horribly frustrating. He previously played at Southwestern University, taught tennis for 10+ years and earned his Master Racquet Technician Certification in 2011. A free inside look at company reviews and salaries posted anonymously by employees. I have been a customer of Tennis Express for a few years and have always had outstanding customer service. They don’t respect your privacy. Will give my business to Tennis Warehouse. We were previously named Retailer of the Year by the Tennis Industry in RSI Magazine (pro/specialty category) and by Babolat. Customers have reviewed Tennis Express positively for its quality products and reasonable prices. Today, Aug 28, still do not receive my refund, text customer service in the past 2 days. Nothing. They work great on the Pickleball Court. About The CompanyTennisExpress.com Review. The various HEAD racquet families include the Speed, Radical, Instinct, Prestige, and Extreme silos. Still trying to contact them by phone and email with no response. They take your order and your money, then they either tell you it is out of stock or simply don't ship at all. I don't trust these fellows beware doing business with them.. I’ve tried calling an no one answers. They have missed items in my last shipments, My case of tennis balls arrived damaged with cans puncture. Shopper Approved actively collects reviews from. And they don’t even give you an option to unsubscribe. Welcome to Tennis Express, where we know tennis. My daughter told me what to purchase for my grandson and I found it right away. Love my new shoes. 116. They have been going downhill. OK. Service 10. Sleazy practice in my opinion. Share your voice on ResellerRatings.com At Tennis Express, I learn many important customer service skills. Ordered four demo racquets that arrived within a few days. This company is becoming the worst online company ever. Tennis Express ranks 1st among Tennis sites. Leading Reviews of All Tennis Equipment from Rackets and Strings To Grips and Great Advice on Improving Your Game. He is an active USTA League and Tournament player at the 5.0+ level. To learn more about Shopper Approved, Click Here, This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2020. Share your voice on ResellerRatings.com I called over 30 times only to get a recording to call back in 15 minute. A free inside look at Tennis Express salary trends based on 38 salaries wages for 30 jobs at Tennis Express. It’s in our nature to share our bad experiences with anyone that cares to listen, and the Internet seems to care. Poorly run business. They are a full-service tennis specialty store that is located in Houston Texas. Was told they would contact UPS and wait for a response. Consumers satisfied with Tennis Express most frequently mention customer service, free shipping and timely manner. I stuck with the MicroGel OS the longest customized with lead tape. Runs a little short, and narrow in the toe box. Comes With Cover . Read Review. I HAVE NEVER BEEN DISAPPOINTED BY MY PURCHASES FROM TENNIS EXPRESS.”. They don’t answer phones, txt messages. Both very helpful knowledgeable patient with my daughter and me. Thanks! I dealt with two professionals, Burt and Max, on my last transaction. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over 20 years, we've welcomed customers from all over the world to our retail store, our state of the art website, and to turn the pages of our seasonal catalogs. Here are two things to remember when looking at merchant reviews online: As consumers, how often do we go out of our way to leave a positive review after a good experience? 28 Tennis Express reviews in Houston, TX. Tennis Express is a company that sells tennis related products such as racquets, shoes, apparel, accessories, ball machines, memorabilia, books and videos. They have failed on all three. If you don’t give your customers a way to give you feedback on their purchase, then they will go look for Passive review sites to share their concerns and frustrations when they have a bad experience. Specialties: Tennis Express provides our customers worldwide with quality tennis products and outstanding customer service. on the other hand, are reviews that a business actively collects from ALL of its customers equally using a trusted 3rd party review service. Terrible experience, called hours to their customer service hotline, recorder kept asking me to called back in 15min, chat with them through online, ended up was wasting an hour more. Browse our selection of 5 hotels with prices from $124. Read real customer ratings and reviews or write your own. As an online shopper, you probably weren’t aware that there are two different kinds of merchant reviews collected online that are affecting your buying decisions - they are called ‘Passive’ reviews and ‘Active’ reviews. I finally had my first home. He secretly wants Djokovic to become the GOAT in tennis. Read employee reviews and ratings on Glassdoor to decide if Tennis Express is right for you. The Nike’s ran small and had to return.
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